SHIPPING & REFUNDS
Once the payment clears we will then ship out your order, and include a tracking number. They are shipped USPS in a priority box.
Shipping will take 5-7 days depending on weekends, and holidays
International Shipping costs are available. Please email us at firstname.lastname@example.org for a quote. Include your full address. Please note that all International buyers are responsible for any other custom/shipping fees on the orders. We do not include that in the cost.
All sales are final. No returns, no trades. If your order is damaged in shipping, please contact us right away at email@example.com . We will have you take a picture of the damages and replace it free of charge. This needs to be done within 24 hours after the package has been delivered for the insurance to be covered.
If your glass shows up cracked, chipped, or damaged in anyway, PLEASE do not use. Contact us and we will send you a new one free of charge. Forever straw and Cherry Glass are not responsible for any injury.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays, weather, or holidays, for which we will not be responsible.
In order to purchase must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. We retain the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
(a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'. No refunds will be given for event registration.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The payment received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the payment, paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.